The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Dining!
“Dining at TWH Social Bar I Bistro was a delight; the grilled octopus and spicy oysters were lovely!” view full review
Quiet and Cozy Room
“My room was perfectly quiet and cozy, just what I needed to celebrate my birthday in style.” view full review
Spotless Bathroom
“The bathroom was immaculate and well-equipped, making my stay very comfortable.” view full review
Stylish Decor
“The room's modern interior and charming decor truly enhanced the overall aesthetic of my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Barber shop
Coffee shop
Electric vehicle charging station
Sports & Fitness
Fitness centre
Yoga class
Services
Pet amenities available
Housekeeping
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Spa & wellness centre
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Bathroom telephone
Media
Direct dial telephone
CD player
AM/FM alarm clock
Show more
Location
20 Queen St S.,
Kitchener,
Canada,
N2G 1A1,
Ontario
Map view
20 Queen St S.,
Kitchener,
Canada,
N2G 1A1,
Ontario
City landmarks
Park
Victoria Park
1.1
km
466 Queen St S
Schneider Haus National Historic Site
740 m
Gallery
Kitchener-Waterloo Art Gallery
710 m
528 Wellington St N
Woodside National Historic Site
1.9
km
Church
Ukrainian Catholic Church Of The Transfiguration
880 m
Church
New Apostolic Church
1.2
km
Night club
District Nightclub
1.3
km
Gym
Grand River Rocks
1.5
km
Hockey Stadium
Kitchener Memorial Auditorium
1.8
km
Church
Calvary Memorial United Church
1.7
km
Gage Avenue & Schneider Creek
Raddatz Park
2.3
km
100 Hoffman St
Immanuel Pentecostal Church
2.0
km
Iron Horse Trans Canada Trail
2.8
km
Park
Bechtel Park
2.3
km
Park
Breithaupt Park
2.3
km
Store
Canadian Clay and Glass Gallery
3.4
km
Park
Rockway Gardens
2.4
km
25 Caroline St N
Clay and Glass
3.4
km
32 King St N
Paint by Munzy
3.2
km
Stanley Park Conservation Area
2.7
km
Nearby
Museum
Themuseum
70 m
200 King Street West
Kitchener City Hall
530 m
Church
St. Mary Our Lady of the Seven Sorrows Church
90 m
Church
Historic St. Paul's Lutheran Church
90 m
Library
Kitchener Public Library
450 m
90 Benton St
Benton Street Baptist Church
90 m
54 Benton St
Trinity United
220 m
54 Benton St
St. Matthew Lutheran Church
220 m
Night club
Wax Nightclub
240 m
Store
Open Sesame
430 m
Restaurants
B @ The Museum
70 m
10 King St W
The Rich Uncle Tavern
90 m
45 King St W
Northern Thai
140 m
95 Queen St S
Two Goblets Restaurant
190 m
22 Ontario St N
East African Cafe
180 m
50 Ontario St S Unit C
Crabby Joe's Tap & Grill
230 m
70 King St E
Ellison's Bistro
240 m
14 Charles St W
Cafe Pyrus
250 m
16 Charles St W
Bobby O'Brien's
230 m
125 King St W
Aqua in the Crowne Plaza Hotel
200 m
105 King St E
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly Staff
Convenient Location
Expensive Dining
Smaller Rooms
7.6/10
Very good
Rooms
8.0
Location
7.6
Service
8.2
Dining
7.4
Guest reviews
7.6/10
based on 5 reviews
8.6
8.6/10 based on 410 reviews
F.
United States,
April
2024
7.8/10
I had a great time at this hotel with family and friends. The rooms were perfect for our intimate gathering, very nicely decorated with extra windows for a bright atmosphere. They were spacious, clean, and had a luxurious feel. However, the price could have been a bit more budget-friendly. The service was top-notch, with a very friendly and accommodating staff available for any assistance we needed. The location was convenient, with easy access to buses and plenty of shops, restaurants, and cafes nearby. The dining experience was wonderful, offering a variety of fresh and healthy options, although a bit on the expensive side. Overall, a lovely stay with some minor drawbacks to consider.
Rooms
8.0
The rooms were perfect for this intimate gathering of family and friends, really nice with lovely decor and extra windows. They were clean and luxurious, and nice and big.
Service
9.0
The service was very friendly and accommodating, with a welcoming and helpful staff. The availability of services like dry cleaning and housekeeping was a nice touch.
Location
7.0
The hotel is steps from everything, making it convenient for exploring the city. However, it may not be the best for an evening stroll or finding a variety of restaurants. Still, being right next to the museum and close to Kitchener Waterloo is a plus.
Dining
7.0
The dining experience was wonderful with beautifully laid out breakfast options including fresh ingredients. However, the pricing was a bit on the expensive side.
Facilities
The facilities provided everything we needed for a comfortable stay.
Stephen
United Kingdom,
March
2024
8.0/10
The hotel provided a comfortable and spacious stay, ideal for families. While the room was smaller than average, it included essential amenities like a cozy bed and a nice bathroom. The service was exceptional, with staff being friendly and attentive to all our needs. The location was convenient, especially for those familiar with the city, offering easy access to nearby attractions and services. The dining options were good but slightly overpriced for some travelers.
Rooms
8.0
The room was great for a family and became more comfortable after the temperature adjustment at the front desk.
Service
9.0
The staff at the hotel were extremely friendly and accommodating throughout our stay.
Location
8.0
The hotel's location was very convenient, especially for someone who knows the city well, and it was within walking distance to various local establishments.
Dining
7.0
The dining experience was good, but some travelers found it a bit expensive compared to other similar experiences.
Facilities
8.0
The hotel offered various facilities, making the stay convenient and enjoyable.
Friendly Staff
Expensive Dining
Alex
United Kingdom,
January
2024
7.0/10
The hotel had beautifully decorated rooms with exposed beams, lovely furniture, and an incredibly comfortable bed and pillows. Despite being very spacious, there was a slight musty smell. The service was friendly and helpful, although lacking some amenities for the price paid. The location, while trendy, faced early morning traffic noise. The dining, though good, was on the pricey side. Overall, a comfortable stay with some minor inconveniences.
Rooms
8.0
The rooms were gorgeous and very spacious but had a slight musty smell.
Service
7.0
The service was friendly and helpful, but some expected amenities were missing for the price.
Location
6.0
The location, although trendy, suffered from early morning traffic noise and lacked nearby entertainment options.
Dining
7.0
The dining was good but leaned towards the expensive side.
Facilities
7.0
The facilities were adequate but lacked some expected amenities for the price paid.
Jake
United States,
July
2023
8.2/10
My stay at the hotel was pleasant overall. The room was tastefully decorated and well-equipped, but I struggled a bit with the air conditioning control. The service was exceptional, with friendly and helpful staff available for any needs. The location was perfect for exploring downtown Kitchener on foot, and the dining experience, though good, felt a bit overpriced. The facilities were adequate for a comfortable stay.
Rooms
8.0
The room was tastefully decorated and had all the amenities I needed.
Service
9.0
The service was top-notch, with extremely friendly and helpful staff.
Location
9.0
The hotel's location in downtown Kitchener was very convenient for exploring the area on foot.
Dining
7.0
The dining offerings were good, but I found them to be on the pricey side.
Facilities
8.0
The facilities met my expectations and contributed to a comfortable stay.
Roy
United Kingdom,
May
2023
7.8/10
The hotel has high ceilings in the rooms which are very clean and quite large. Despite the challenge of closed roads around the hotel for first-time visitors to Kitchener, the accommodations include a bed, hardwood floors, a TV, and a desk with an office chair underneath. There was a need for a bit of maintenance in the bathroom ceiling.
Rooms
8.0
Spacious rooms with high ceilings, clean, and comfortable.
Service
7.0
The staff was friendly and offered services like dry cleaning, housekeeping, and pet amenities. There were recommendations across the street, but interactions with some staff members were a bit abrupt.
Location
8.0
The hotel is located on one of the main streets through Kitchener, making it convenient for local visits. It's close to Communitech for business travelers and right in downtown Kitchener for easy access to restaurants and shops, despite some early morning noise from street activities.
Dining
9.0
The bakery served exceptional French pastries within a serene dining room atmosphere, but early breakfast availability could be improved for guests.
Facilities
7.0
The facilities offered were good, although some maintenance issues were observed in the bathroom ceiling. The hotel's central location and pet-friendly services were positives, but noise disturbances from street activities below were occasional night inconveniences for guests.
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